Technical
Service



Most equipment problems can be diagnosed and resolved over the telephone with minimal delay. This is our first level of product support. Technical support and telephone troubleshooting on all IAS products is available between the hours of 08:00 and 17:00 Pacific Time, Monday to Friday by calling +1 604 924-1844. Parts lists are available on this web site under Parts based on commercial service availability. Upon request parts items selected may be shipped express courier to your location.

AeroSpreader™ Feeding Systems:

North America: For repair service on AeroSpreader™ feeders please contact IAS for parts, diagrams, and service instructions. AeroSpreader™ feeders are designed to be user-serviceable.
 
  British Columbia IAS Products Ltd. - Vancouver (604) 924-1844
  Newfoundland Newfoundland Aqua Services - St. Allbans (709) 538-3190
  New Brunswick Falkjar Engineering - Upper L'etang (506) 755-7757
  Maine USA Falkjar Engineering - Upper L'etang (506) 755-7757
Chile: For AeroSpreader™ parts and service in Chile contact
  Puerto Montt: Aquasaam SA +56 65 274500

SeeMate™ Underwater Video Monitoring:

North America: For repair service on SeeMate™ Underwater Video Monitoring please contact IAS for information on exchange units or loaners.
  British Columbia: IAS Products Ltd. - Vancouver (604) 924-1844
  Newfoundland: Newfoundland Aqua Services - St. Allbans (709) 538-3190
  New Brunswick: Falkjar Engineering - Upper L'etang (506) 755-7757 David Miller - White Head (506) 662-5829
  Maine USA: Stephen Randal - Eastport (207) 244-5509
Chile: For SeeMate™ parts and service in Chile contact
  Puerto Montt Aquasaam SA +56 65 274500

SeeBrite™
Underwater Lighting:

North America: For maintenance and repair service on SeeBrite™ Underwater lighting contact IAS directly for replacement metal halide bulbs. For repair service contact IAS Authorized Service Providers:
  British Columbia: Apple Electric - Campbell River (250)-999-9999
  New Brunswick: Falkjar Engineering - Upper L'etang (506) 755 7757
  Maine USA: Falkjar Engineering - Upper L'etang (506) 755 7757
Chile: For SeeBrite™ parts and service in Chile contact:-
  Puerto Montt Aquasaam SA +56 65 274500

Wireless W.A.V.E.™ Systems

International: For service on Wireless W.A.V.E.™ Systems contact IAS Products Ltd. directly at +1 604 924-1844 or +1 888 883-8885.  
       

     

 

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